OPENKAST MUSE

Muse is a generic platform which utilises the capabilities of the Openkast XML Engine to provide a suite of components from which to construct tailored solutions for sharing and managing information. It is designed for building systems that need to:

• Capture data from multiple heterogeneous sources e.g RSS and E-mail
• Store information efficiently
• Offer high performance retrieval of structured and unstructured information
• Provide contextualised views of information
• Support the information needs of users not catered for by operational systems

Muse supports processes such as: prioritisation, in-line context markup, selective publishing and Compartmentalisation

MUSE BASED SOLUTIONS

Muse has been trialled successfully as a message archive and prioritisation system. The system featured the following functionality:

• View Inbox - to list messages not transmitted directly, typically longer e-mails and e-mails with attachments
• Prioritise message - to attach an importance level to a message
• Send message - to send a full, truncated or gisted message
• View status - to review the status of the message queue
• View requests - to view requests for additional information

Used as the basis for an intelligence system it can be combined with facilities to give access to reference material with operational data.

As part of a solution for managing legacy data it can be used to maintain the integrity of source data, whilst at the same time supporting the addition of value added mark-up related to content, annotation or the introduction of new context.

Typically, systems based on Muse support challenged users who have too little information, too much information or information that is not presented in the correct context.